How to Reset your Password
This video covers how users can reset their password to the ADA Platform that they have forgotten.
Introduction
- Exploring the steps to recover a forgotten password for the ADA Platform account.
Accessing Forgot Password
- Display of the login page
- Repeated login failures lead to the "Forgot Password" option
- Brief overview of the recovery process.
Initiating Forgot Password Process
- Selection of the "Forgot Password" option
- Entry of the registered email address associated with the ADA Platform account.
Email Verification
- Request for a verification code
- Reception of an email containing the verification code.
Checking Spam Folder
- Reminder to check the spam folder for the verification code
- Option to request a new code if the email is not received.
Verifying Code and Setting New Password
- Input of the received verification code
- Clicking "Verify Code" to proceed
- Prompt to enter a new password in the ADA Platform
- Emphasis on saving the new password for future use.
Conclusion
- Encouragement to save the new password to avoid future password recovery processes.
0:00 -In this video, we are going to go over what you do in the case that you forgot your password to your account on the ADA Platform.
0:07 - here's the login page the case which you repeatedly get denied from the ADA Platform. Because of a wrong password you can go to forgot password when you select forgot password you type in the email address which you use to register for your ADA Platform account once you put that in you hit send verification
0:29 - code and you will receive an email the verification code that you'll need to enter so here I'll use my emails and example Simple.
0:41 - you do not receive it you can hit send new code but first before you do this please check your spam folder as the verification code may have gone into there once you type in the verification code!
0:55 - Once you type in the verification code which you received in your email you hit verified code and you'll be prompted to enter a new password in the ADA Platform make sure to save this password so that you don't have to go through this process again in the future
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